Cookie Policy

This Cookie Policy explains what cookies are, which ones the Trensique website uses, why we use them, and how you can control them. It should be read together with our Privacy Policy.

1. What cookies are

A cookie is a small text file that a website stores on your device. It lets the site remember things between page loads and between visits, such as what is in your basket or whether you have already dismissed a notice. Similar technologies, including local storage, tags, and pixels, do comparable jobs, and this policy covers those too.

2. Why we use cookies

We use cookies to keep the website working, to remember your choices, to keep your session secure, and to understand in aggregate which pages people use. We do not use cookies to build a personal profile of you for sale to anyone else.

3. Strictly necessary cookies

These cookies are required for the website to function and cannot be switched off in our systems. They keep your basket contents together, maintain your session while you move between pages, support secure checkout, balance load across servers, and help protect against fraudulent activity. Without them, parts of the site will not work.

4. Functional cookies

These cookies remember choices you have made so the site behaves the way you expect. That can include a preference you have set, a notice you have dismissed, or details you have already entered in a form so you do not have to type them twice. If you block them, the site still works, but it will forget these preferences.

5. Analytics cookies

These cookies help us understand how the website is used: which pages are visited, how long people stay, and where they leave. The information is aggregated and used to improve the catalog and the layout of the site. We use it to make decisions about the website, not to identify you personally.

6. Third-party cookies

Some cookies are set by the services we rely on rather than by us. These include our ecommerce platform, our payment processor, and our analytics provider. Those providers set cookies under their own policies, and we recommend reading their notices if you want to know exactly what they do.

7. How long cookies last

Session cookies exist only while your browser is open and are deleted when you close it. Persistent cookies stay on your device for a defined period, or until you delete them, so the site can recognise your device on a later visit. The lifetime varies by cookie and by the provider that sets it.

8. Managing cookies in your browser

Every major browser lets you see which cookies are stored, delete them, and block them. The controls are usually found under settings, in a section named privacy, security, or site data. You can block all cookies, block only third-party cookies, or delete cookies when you close the browser.

Blocking strictly necessary cookies will stop parts of the website from working, including the basket and the checkout. That is a limitation of how the web works, not a choice we make.

9. Do Not Track

Some browsers can send a Do Not Track signal. There is still no common industry standard for how a site should respond to it, so our website does not currently change its behaviour in response to that signal. You can still control cookies through your browser as described above.

10. Consent

Where the law requires your consent before non-essential cookies are set, we ask for it before setting them, and you can change your mind at any time by clearing cookies in your browser and choosing differently.

11. Changes to this policy

We may update this policy when we add or remove a service that sets cookies, or when the law changes. The date at the top of this page shows when it was last updated.